Aweber or GetResponse

To have any kind of successful internet business you MUST have an Autoresponder. An autoresponder captures emails and stores them in a database or ‘List’ that you can then market to again and again. Building a list is vital to any IM business.

The two leading Autoresponders out there are Getresponse and Aweber. They allow the user to create unlimited emails for advertising products and services to their list of customers and potential customers.
Both of these companies offer high end email deliverability to clients, customer support and various tools and techniques for email marketing. They are certainly the most widely used Autoresponders currently available online, hence there is the constant argument of which is better, which one to choose.

Before choosing either, I would recommend looking up online reviews and Youtube videos of people who have reviewed both. By doing this, you can get a clear understanding about the pros and cons of each Autoresponder.

Benefits you’ll get from both services:

• Support unlimited lists
• support unlimited Autoresponders
• Offer detailed, accurate statistics
• Allow you to configure several types of custom opt-in forms
• Allow you to send unlimited emails to your subscribers

The differences;
1. Price
Getresponse costs less, at $17.95 per month for their unlimited service plan. In fact, it costs as low as $12.12 per month if you pay for a full year.

Aweber’s pricing starts are $19 per month for up to 500 subscribers (total on all lists). From 501-2500 subscribers, the service costs $29 per month.

Getresponse offers a free trial for 1 month,
Aweber charges a $1 fee 1 month.

2. Blogging
Aweber is more blogger friendly. If you have a blog Aweber is more suitable for two reasons;
1) It automatically sends out an email to your subscribers each time you publish a new post.
2) It allows your subscribers to sign up with Facebook integration.

3. Usability
I have used both Get Response and Aweber without a doubt Aweber is much easier to use and set up.

4. Delivery rates
Both Aweber and Get Response have excellent delivery rates but Aweber just steals it in this regard. This because on the very odd occasion, Getresponse emails can end up in recipients’ spam folder, however they still have a 98% delivery rate. But Aweber, on the other hand, has a zero tolerance for spam and virtually all of their emails get through to recipients’ inbox.
Getresponse also can send emails at a specific time across various times zones.

5) Customer service
Having used both, I can say from personal experience that Getresponse has the better customer service. Having had questions and queries with both, the speed of response and help given by Get Response was much better. Aweber’s customer service helpline is US based so to speak with someone directly, if calling outside the US you’ll have to extortionate call costs. They do offer live chat but when I tried using it, it didn’t work properly, so I had to use emails, which took ages to get anything resolved. Get Response on the other hand has both US and UK customer service numbers.

All in all it’s a close one to call, and most other reviews will end with some just inching to one of over the other. But in all reviews you’ll probably find just as many that inch towards Getresponse as you’ll find that inch towards Aweber.

I would say that Aweber is better for someone new to Internet Marketing, as there is enough info to take in when starting in IM without struggling to set up an Autoresponder and Aweber do make this easy to do.

For the more advanced marketer I would say Get Response because of how much better I found their customer support. So if you do have any issues the more advanced you are the money is at stake so I would definitely want Getresponses support over Awebers for a speedy resolve. Getresponse also have more advanced email marketing functions than Aweber. So you can create some very savvy email marketing campaigns.

But as you can get a free trial with one a trail for $1 with other, it might be worth just having a play with both and see what works best for you.

6 Comments

  • Gill Potter

    Reply Reply March 13, 2014

    Hi Dominic,

    An extremely comprehensive and informative post, well done.

    I have been with Aweber for a couple of years now, although I haven’t really had the opportunity to use their full range of resources, but I certainly like what I see so far.

    If I were new to autoresponders I would certainly consider taking your advice on making the most of their trial options.

    Great job.
    Gill

  • Sky Nealon

    Reply Reply March 13, 2014

    Hi Dominic

    Interesting debate here about Aweber and Getresponse. Personally I’ve never used GetResponse although I do see a lot of other well known marketers using. I think which company you decide upon will depend like you mentioned what your requirements are and how much you value customer service or need help from the customer support team. However when you business grows bigger, then perhaps it might be advisable to use both companies, that way you are not storing all your eggs in one basket should anything happen.

    Sky

  • Dave Thomas

    Reply Reply March 14, 2014

    I use AWeber and have for a few years and find their service very good. I have at times used IContact and also MailChimp, but always come back to AWeber.

    IContact allows you to add a list of contacts without an opt in so can be useful at times, but I direct them off to an AWeber list after the initial contact

    DaveT

  • Kim

    Reply Reply March 15, 2014

    I’d go with Aweber any time but I’d agree they are more expensive.

    I was lucky enough to get in through the back door with Aweber and I’m still on their original pricing plan which is a lot cheaper.

    I’d agree with Sky, its not always a good idea to put your eggs in one basket

  • Alonzo Stride

    Reply Reply March 15, 2014

    Hi Dominic
    A great post indeed! I like thee info that sky gave you. I also have an account with both AWeber, and GetResponse. I personally use Aweber the most, but have some thins going with GetResponse as well.
    I enjoyed reading your post, and hope all the best for you.

    Thanks
    Alonzo

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